It depends on how different the new operating model is. Key tactic: change management! (comms, champions, anticipate and mitigate resistance, educate and enable, etc). Also don’t try to design in detail how it’ll work first: leave room for people in role to work that out and so own the change in their space. Also ensure …
Category Archives: Change Management
Change management is not a mystical art
Change Management done well is not some vague mystical art. It doesn’t depend on the hypnotic influence of a Jedi knight change manager to sway a crowd. It doesn’t depend on the martial power of an authoritarian leader to force people’s compliance. Sure – if you have a Jedi knight or a dictator, you’ll get the …